There's a very interesting article in today's New York Times that talks about the relationship between an interior designer and a client. In this case, the client was on a very limited budget and entering a new phase of her life. She also worked in a creative field, so it was a challenge to relinquish some control to the designer. The end result was a satisfied client but the road getting there was full of pot holes, speed bumps and traffic cones.
I've been in that position as a designer, wanting to satisfy your client but feeling frustrated that the project keeps changing. In that vein, I wanted to offer up a little advice. And this goes for working with any service oriented professional, be it a plumber, investment consultant, or doctor.
Do your research. It's easy to look online and get an idea of how much things cost, how involved a project will be or how long it will take. If you're replacing your sofa for the first time in 15 years, be prepared for some sticker shock.
Trust your gut. If, when you meet with your designer (or any service professional) you don't have a good feeling, walk away. Not everyone plays nicely together and that's okay. Even if your friend had a good experience, trust your instincts if you don't feel confident about moving forward.
Be willing to give up some control. After doing your research and listening to your instincts, be ready to hand the reins at least partially over to the professional. This is their chosen field, it's what they do. And, since most service businesses are based on referrals, they really do want to give you their very best.
Trust your gut. If, when you meet with your designer (or any service professional) you don't have a good feeling, walk away. Not everyone plays nicely together and that's okay. Even if your friend had a good experience, trust your instincts if you don't feel confident about moving forward.
Be willing to give up some control. After doing your research and listening to your instincts, be ready to hand the reins at least partially over to the professional. This is their chosen field, it's what they do. And, since most service businesses are based on referrals, they really do want to give you their very best.
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